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    • FAQ

    Orders

    Size charts

        How can I know the product size range?

    To help you find your size, we have included size charts for all of our products. Just head to https://shop.dharmann.com/ and click on the product image. Size charts can be found in the product’s images gallery.

    Product material

        What materials are your products made of?

    • Our shirts are made of 100% cotton.
    • Our hats are 60/40 cotton/polyester blend.
    • Our hoodies are made of 50% cotton, 50% polyester

    Product care instructions

        Where can I find the care instructions for each product?

    You can find the care instructions for your Dhar Mann merch directly on the tag on the product. To keep your items looking their best, please follow the care instructions for your particular garment.   

    Returns, Exchanges, & Refunds

        Do you offer returns and refunds?

    Dhar Mann Merch is happy to offer free domestic returns and full refunds (including original shipping). You may return your order up to 15 days after receipt of purchase. 

    Apparel must not be worn or laundered, unopened, and its original tags must be attached for us to accept a return. Ordering the incorrect size or style does not qualify for a return or exchange.

    Just follow these easy steps:

    1. Email support@dharmann.com, and don't forget to include your order number so we can help you more quickly!
    1. We will email you a pre-paid return label and other details about your return/refund. Print the label and attach it to your return package. 
    1. Ship the merch back to us! Please use the address below:

    Dhar Mann Studios Fulfillment
    3751 S Hill St., Unit E
    Los Angeles, CA 90007

    Learn more about our policy here.

    How can I initiate an international return and refund?

    We do accept international returns and refunds for Dhar Mann customers! You may return your order up to three months after purchase. Unfortunately, we're not able to send return labels overseas! We'll need you to cover that cost, but the good news is - we will refund your original shipping cost.

    Please send returns to:

    Dhar Mann Studios Fulfillment
    3751 S Hill St., Unit E
    Los Angeles, CA 90007

    How can I get a replacement for a damaged or incorrect item?

    You can email support@dharmann.com and we’ll take care of it! 

    How can I get a refund or replacement for an item not delivered?

    Replacements and refunds for orders not delivered can be processed as long as the request is valid, and was made not more than 15 days after the order date, or the last tracking update. Please email support@dharmann.com for any questions.

    How can I make an exchange?

    You can email support@dharmann.com and we'll help you out!


    Billing & Payments

    How can I make a purchase and make a payment?

    Visit our website https://shop.dharmann.com/ to view and purchase our official Dhar Mann merchandise. Simply select the product you want to purchase and add them to your cart. You also have several payment options: via credit card, PayPal, Shop Pay, Google Pay and Amazon Pay.

    What currency do your prices reflect?

    All prices on the Dhar Mann Studios website are in USD.

    Will there be additional charges aside from shipping?

    Applicable taxes will be added to your order based on your shipping address. These taxes will be shown on your Order Summary at checkout. 

    Do you store my credit card information?

    For your security, all of your credit card information is stored directly with our secure 3rd party merchant processor.


    Shipping

    Do I have to pay for shipping?

    Shipping fees are calculated based on items ordered and shipping destination.

       

    Where do you ship?

    We ship worldwide, though there are a few areas we are unable to get packages to: Afghanistan, Austria, Belarus, Belgium, Botswana, Bulgaria, Croatia, Cuba, Cyprus, Czechia, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Guatemala, Hungary, Iran, Ireland, Italy, Latvia, Liberia, Libya, Lithuania, Luxembourg, Malta, Netherlands, Nicaragua, North Korea, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Somalia, Spain, Sudan, Sweden, Syria, Ukraine, and Yemen. In addition, there might be restrictions as per international shipping due to Covid. Please refer to this link: DHL link for updates on International shipping.


    How long will it take for my purchase to arrive once they've shipped?

    FYI - The world of e-commerce is seeing transit delays as a result of COVID-19. If your shipping address is in the U.S. your items should take 5-7 days to get to you barring external factors.

    If your order is headed to an international address, your package may take up to 18 business days in transit to arrive.

    We wish we could control shipping times, but unfortunately it’s out of our control! We do, however, use the best and fastest services available.

    Please note there may be certain exceptions to our standard shipping times on certain products, please see the individual product pages to see if any exceptions apply.

    Support

    How do I contact customer service?

        Send us an email support@dharmann.com, and we'll help you out!